Frequently asked question
Hotpay places the highest priority on security. We employ industry-standard encryption and tokenization techniques to safeguard sensitive customer data. Our payment gateway is PCI DSS compliant, ensuring that all transactions are processed in a secure environment. Additionally, we continuously monitor and update our security protocols to stay ahead of emerging threats.
Hotpay offers a seamless integration process, designed to minimize disruption to your business operations. The time required for integration depends on various factors, including the complexity of your system and the level of customization required. Our developer-friendly APIs and comprehensive documentation facilitate a smooth integration process. Our dedicated support team is also available to assist you throughout the integration process.
At Hotpay, we are committed to delivering exceptional customer support. Our dedicated support team is available to assist you with any inquiries or issues you may have. Whether you need technical assistance, have questions about your account, or require guidance on optimizing your payment processes, our knowledgeable support staff is here to help. You can reach out to us via email, phone, or through our online support portal.